What is Generative AI? | Salesforce Explained

What is generative AI? Generative AI is a technology built on pre-trained, large-language models that help users create unique text, images, and other content from text-based prompts.

Salesforce AI delivers trusted, extensible AI grounded in the fabric of our platform. Utilize our AI in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department, and industry with Einstein: https://sforce.co/42hBYoO

Learn About Data Cloud: https://www.youtube.com/watch?v=89_srdV0pwo&list=PLnobS_RgN7Ja-kEYeJ2Z6DoHIkHQjaPRj&index=4

#Salesforce #AI #CRM

Chapters:

0:00 What’s generative AI?
0:37 What’s predictive AI?
1:10 How generative and predictive AI work together
1:54 How does generative AI work?
2:26 What are Generative Pretrained Transformers (GPT)?
3:24 How generative AI can help increase productivity
3:44 What is Customer Relationship Management (CRM)?
4:08 How Salesforce CRM + AI can help you
5:43 What is Salesforce Einstein 1 Platform
7:02 Summary

Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe

Learn more about Salesforce: https://www.salesforce.com
Facebook: https://www.facebook.com/salesforce
Twitter: https://www.twitter.com/salesforce
Instagram: https://www.instagram.com/salesforce
LinkedIn: https://www.linkedin.com/company/salesforce

About Salesforce:
Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.

source